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Privacy Policy

At NiiTravels, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (https://www.niitravels.com) and our travel services.

1. Who We Are

Our website address is: https://www.niitravels.com
NiiTravels is a tour and travel company based in Ghana, offering curated travel experiences for individuals and groups.

2. What Personal Data We Collect and Why

We collect personal data to provide better travel services and user experiences. This includes:

Contact Forms

When you fill out a form (booking, inquiry, newsletter), we may collect:

  • Your name

  • Email address

  • Phone number

  • Travel preferences

We keep form submissions for customer service purposes but do not use the information submitted for marketing without your consent.

Bookings and Payments

For tour bookings, we may collect:

  • Passport or ID information (when needed)

  • Payment details (processed securely via third-party services like PayPal or Stripe)

Comments (If Enabled)

When visitors leave comments, we collect:

  • The data shown in the comments form

  • The visitor’s IP address and browser user agent to help spam detection

Analytics

We use Google Analytics and similar tools to collect:

  • IP address

  • Browser type and device

  • Pages visited

  • Time spent on site

This helps us understand how visitors use our website and improve our content and services.

3. Cookies

Our site uses cookies to:

  • Remember your preferences

  • Improve performance

  • Measure visitor interaction (via tools like Google Analytics)

You can manage cookies via your browser settings or by using cookie consent popups if enabled.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, maps). Embedded content behaves as if the visitor has visited the other website, which may collect data, use cookies, and monitor interaction.

5. Who We Share Your Data With

We may share your data only with:

  • Travel partners (hotels, transport, tour guides) to complete your booking

  • Secure payment processors (e.g., Stripe, PayPal)

  • Legal authorities if required by law

We do not sell your data to third parties.

6. How Long We Retain Your Data

We retain contact form entries and booking data for up to 2 years unless you request deletion. Analytics records are stored for 26 months.

7. What Rights You Have Over Your Data

You can request to:

  • Access the data we hold about you

  • Correct inaccurate data

  • Delete your personal information (except data we are required to keep for administrative, legal, or security purposes)

To make a request, email: [insert your support email]

8. How We Protect Your Data

We use:

  • SSL encryption

  • Secure admin access

  • Regular software updates and malware scanning

Our payment processing is handled by trusted third-party services with industry-standard security.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be posted here with a new effective date.

10. Contact Information

If you have any questions or concerns about your privacy, please contact:

NiiTravels
Email: info@niighana.com
Phone: +233557763439
Website: https://www.niitravels.com

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